Cancel by
48 hours after booking, but at least one week before arrival date (Apartment)
Full refund: Get back 100% of what you paid
One week before booked arrival date (Apartment)
Partial refund: Get back 50% of every night
One day before booked arrival date (Apartment)
No refund
72 hours before booked Excursion/tour/events (Tours/Event reservations)
Full refund: Get back 100% of the booking fee we charge. If we bought a ticket on your behalf for an event, we will do our best to get back as much as possible.
48 hours before booked Excursion/tour (Tours/Event reservations)
Partial refund: Get back 50% of the booking fee we charge. If we bought a ticket on your behalf for an event, we will do our best to get back as much as possible.
24 hours before booked excursion/tour (Tours/Event reservations)
No refund for the booking fee we charge. If we bought a ticket on your behalf for an event, we will do our best to get back as much as possible.